Terms and Conditions

Terms and Conditions

1 Scope

1.1 These general terms and conditions regulate the contractual relationship between you as a customer and us, getvuel GmbH, Mühlweg 2B, 82054 Sauerlach (hereinafter referred to as "getvuel"), for orders in the getvuel online shop. In particular, they regulate the formation of the contract between getvuel and a customer, the processing of concluded contracts and the mutual rights and obligations.

1.2 For the business relationship between us and you, the following general terms and conditions apply exclusively to the version valid at the time of the order. getvuel does not recognize deviating conditions of the customer unless we have expressly agreed to their validity.

2 Conclusion of a contract

2.1 Conclusion of a contract for orders via the online shop

2.1.1 The presentation of the goods in our online shop is not a binding offer to the customer, but merely represents an online sales prospectus.

2.1.2 You order our products by completely submitting all order data via our website. By confirming the purchase by clicking the "Buy" button, you are making a binding offer to conclude a purchase contract by ordering the goods in the shopping cart. We only accept orders for normal household quantities, if this is not the case, you will inform us accordingly. We will also inform you if the ordered goods are not in stock. You are bound to your offer for at least ten days after we have received it. There is no entitlement to acceptance.

2.1.3 After submitting the order, you will receive a confirmation of receipt from us by email, which reflects the content of the customer's order. This confirmation of receipt does not yet represent acceptance of the offer, but merely documents that we have received the order.

2.1.4 A sales contract is only concluded when we also accept your order. This is done by confirming the dispatch by email. No sales contract is concluded for goods ordered from one and the same order that is not listed in the invoice.

2.1.5 If we do not accept one of your orders, we will inform you about this immediately.

2.2 Contract language and storage of the contract text

2.2.1 The contract can currently only be concluded in German.

2.2.2 You can print out the order data as part of the order via our online shop and save the respective HTML pages. When ordering via our online shop, we will send you the order data and our terms and conditions with the order confirmation or invoice to the email address you provided and save the emails sent to you, including your attachments. You can also view the terms and conditions in their current version at any time at www.getvuel.de/pages/general-terms-and-conditions. We will not save any further contract texts.

2.3. The prerequisite for the conclusion of the contract is that you are of legal age. With your order, you confirm that you have reached the age of 18.

3 Prices, Shipping Costs and Terms of Payment

3.1 All product prices stated in our online shop include the statutory sales tax. All prices are ex-warehouse plus any shipping/packaging costs that may arise.

3.2 Shipping costs: We ship exclusively with German Post and DHL.

3.3 You can pay by prepayment, credit card, direct debit or PayPal. You need a PayPal account for payments via PayPal.

4 Delivery

4.1 Delivery is made from stock to the delivery address provided by you

4.2 Information on delivery times is only binding if we have promised you a specific delivery time in writing.

5 Transport damage

Please check immediately upon receipt whether the packages are undamaged and whether they correspond to the goods ordered in terms of quality and quantity. Please have the delivery agent acknowledge incorrect deliveries or damage and then contact us. This does not affect your statutory warranty rights.

6 Reservation of Title

The delivered goods remain the property of getvuel until they have been paid for in full.

7 Warranty, Health Risks

7.1 The colours of the products shown on the Internet can vary slightly from the original for various reasons (monitor settings, quality of the graphics card, etc.).

7.2 If our products are defective, you are entitled to statutory warranty rights.

8 Liability

If we have to pay for the damage in accordance with the statutory regulations and/or in accordance with these terms and conditions, which was caused by other than willful intent or gross negligence, our liability is limited to the following: The liability only exists and is in the event of a breach of essential contractual obligations always limited to the typical damage that was foreseeable when the contract was concluded. This restriction does not apply to injury to life, limb and health. Our no-fault liability under the Product Liability Act, in the event of fraudulent concealment of a defect or the assumption of the procurement risk or an independent guarantee, remains unaffected.

9 Data Protection

The data from you necessary for the business transaction will be saved and, if necessary, passed on to our service partners, e.g. the delivery company, as part of the order processing. It goes without saying that all data is treated with strict confidentiality and the interests of the customer worthy of protection are taken into account in accordance with legal requirements. In addition, the provisions of the data protection declaration apply.

10 Final Provisions

10.1 Should one or more provisions of these terms and conditions be or become ineffective, this shall not affect the validity of the remaining provisions.

10.2 The law of the Federal Republic of Germany applies to all legal relationships between the parties, excluding the laws on the international purchase of movable goods. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn.

10.3 If you are a merchant, a legal entity under public law or a special fund under public law, the sole place of jurisdiction for all disputes arising from or in connection with contracts between us and you is the seller's place of business.

10.4. Platform of the European Commission for online dispute resolution (OS) for consumers: http://ec.europa.eu/consumers/odr/. We are not willing and not obliged to take part in a dispute settlement procedure before a consumer arbitration board.