Privacy

Data protection

The privacy of our customers is particularly important to us, getvuel GmbH, (following getvuel). We, therefore, respect them, especially with regard to their use of our website at www.getvuel.com. The protection of user and customer data is therefore of the highest priority for us, so we handle any information that the user provides us with extraordinary care and responsibility. Of course, this also includes cooperation with partners and third parties. It must be taken into account that potential security gaps can arise with internet-based data transmission and therefore complete protection against third parties cannot be fully guaranteed. In the further course, we would like to give you an insight into the type of personal data, the reason and the further use of the data regarding orders and the communication with you that we collect. All legal issues relating to data protection in Germany can be found in the General Data Protection Regulation (GDPR) and in the Telemedia Act (TMG).

  1. Collection, processing and use of personal data

Personal data are defined in accordance with Art. 4 No. 1 GDPR as all information relating to an identified or identifiable natural person. Examples of this would be information such as name, birthday, e-mail address or telephone number, but under certain circumstances also usage data. Usage data includes data that is required to use our website. This includes, for example, information about the extent to which our website is used or login data. The storage and processing of this personal data are handled without your explicit consent in accordance with the applicable statutory provisions. The scope only amounts to the fulfilment of the performance obligations between www.getvuel.com and you, as regulated in the contract, or the guarantee of the ordered products. Furthermore, we only collect, process and use your personal data if you have given your express consent. Consent can either be given explicitly when you visit our website or, alternatively, by sending your data to us. Revocation of consent is always possible without further ado.

  1. Automatic transmission of server data

Data that we or our web space provider receive from your internet browser are registered for technical reasons. These so-called server log files include, for example:

  • Browser type
  • The operating system you are using
  • The amount of data sent
  • The exact time of your call
  • Your used IP address

This anonymous data is stored separately from your personal data. This prevents the data from being able to connect to a specific person. The server log files are only used as part of a statistical evaluation in order to continuously improve our presence on the Internet and our offer.

  1. Use of cookies

In order to increase the attractiveness of our website and to guarantee the use of certain functions, we use so-called cookies on various of our pages. A cookie is a text in a small file format, which is then temporarily stored on the respective end device. A distinction is made between session cookies, which are deleted again after the end of the browser session, and third-party cookies, which remain on the end device, to partner companies or offer us the opportunity to identify the browser you are using when you use it again are therefore also called persistent cookies. Similar to session cookies, these are automatically deleted after a certain period of time, depending on the respective cookie. As soon as cookies appear, certain information about the user can be collected and processed with their help. This includes, for example, browser and location data or the individual IP address.

Another useful function of cookies is the storage of previously made settings, especially in the process within the order. For example, the contents of the shopping cart can be retained on the website for a later point in time. If the processing of personal data takes place through the use of cookies, the process is based on Art. 6 Paragraph 1 lit. The functionality of the website as well as a customer-oriented and effective configuration of the use of this. If necessary, there is cooperation with various web partners who support us in making our online offer even more attractive for you. For this reason, cookies from said partner companies may be stored on your device when you use our website.

In the aforementioned case, we will of course separately point out the use of the aforementioned cookies and the extent of the data collected. If you wish, you can configure your browser settings so that you are always informed about the use of cookies and you can decide whether to accept or refuse them. The respective browsers differ in the structure in which the cookie settings are managed. The help menu of a browser can help you to make the right cookie settings for you. In the following you will find links to the respective browsers to make cookie settings:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that the options for using our website may be limited if cookies are refused.

  1. Login function/registration

To benefit from all of our advantages, you can register with us. We need your name, your email address and a password of your choice. This information is required to create a user account and to take advantage of the entire range of getvuel. In addition, we may need further information to be able to react to potential suggestions, questions or criticism. To complete an order at getvuel, we also need your full address and your bank account details if the payment method you have chosen requires them.

  1. Newsletter function

5.1 Registration for our email newsletter

If you always want to be up to date, you can register for our e-mail newsletter. This means that you will regularly receive information from us about a large number of offers. The only mandatory information that we need from you is your e-mail address. You can provide all other information voluntarily if you are interested and are only used to address you personally. The newsletter is sent using the so-called double opt-in procedure. Thus, we will only send you a newsletter if you expressly agree to receive newsletters. After registering, you will receive a confirmation email from us in which you click on a special link to confirm that we will be able to send you our newsletter in the future.

As soon as the confirmation link has been clicked, you allow us to use your data in accordance with Article 6 (1) (a) GDPR. As soon as you have registered for the newsletter, your IP address generated by the Internet provider, and the date and time at which you registered will be forwarded to us. This should help us to better pursue a potential misuse of your data. All data that you provide when registering will only be used for advertising communication in the context of the newsletter. If you no longer wish to receive our newsletter, you can easily unsubscribe by clicking on the corresponding link in the newsletter or by sending us an email to hi@getvuel.com. Immediately after you unsubscribe, your email address will be automatically deleted from our newsletter distribution list, unless you have expressly consented to the use of your information or we withhold the use of your data, which is within the legal framework and about which you will be informed in this declaration.

5.2 Sending the email newsletter to existing customers

As soon as you provide us with your e-mail address when purchasing goods or services on our website, we can continuously send you offers on our products or services by e-mail, for example for those that you have already purchased. Sending these e-mails does not require any separate consent on your part, as the data processing takes place exclusively in the sense of personalized direct advertising by Article 6 (1) (f) GDPR. If you have objected to the sending of newsletters when shopping, you will of course not receive any emails from us. If you would like to object to the use of your e-mail address for the aforementioned advertising measures, you can do so with future effectiveness analogously to the above-mentioned procedure. As a rule, you incur transmission costs based on basic tariffs. After we have received your objection, we will not refrain from using any email address for any promotional activity.

  1. Own advertising by getvuel

According to § 7 Abs. 3 UWG we are entitled to use your personal data. This means that we can send you information and offers that are specially tailored to your buying behaviour, as well as inform you about events and news relating to getvuel. Our self-promotion is based on your previously purchased products, i.e. you receive information on similar goods or services. The transfer of advertising measures to third parties is categorically refrained from. As before, you can also object to the use of your personal data for self-promotion with future effectiveness. An informal message to: getvuel GmbH, Mühlweg 2 B, 82054 Sauerlach, Germany or hi@getvuel.com is sufficient. This process is absolutely free of charge for you. In addition, the possibilities of contradiction are indicated separately in the individual advertising e-mails. As a rule, we do not use other types of promotional communication, unless you expressly consent to this. You can easily revoke this consent at any time with future effect. An informal message to: getvuel GmbH, Mühlweg 2 B, 82054 Sauerlach, Germany or hi@getvuel.com is sufficient. This process is absolutely free of charge for you. In addition, the possibilities of contradiction are indicated separately in the individual advertising e-mails.

  1. Account function

If you want to contact us, you can do so using the contact form we offer and by email. Your data and your message will be stored in order to ensure appropriate contact. Of course, we do not pass it on to third parties. Furthermore, there is no comparison with previously collected data that we have otherwise obtained on our website.

  1. Use of Google Analytics

We use the online advertising application “Google AdWords” and the conversion tracking process based on it. Conversion Tracking is an analysis service offered by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").

As soon as you click on an ad published by Google, your computer saves a cookie for conversion tracking. Since these cookies do not contain any personal data and are only valid for a limited period of time, they are not used for personal identification.

If the cookie is still valid, we and Google receive a message that the ad placed by Google has forwarded you to our website as soon as you click on certain pages on our website.

All Google AdWords customers receive different cookies, which means that the tracking of cookies from other websites of AdWords customers can be excluded.

Data generated by the conversion process form the basis for conversion statistics from AdWords customers who use conversion tracking. The AdWords customer receives information such as the number of users who clicked on the ad and were forwarded to the website. However, the personal identification of users is not possible. In order to avoid tracking on you, all you have to do is object to its use. This can be done through the respective settings of your browser. Your data will not be included in the conversion tracking statistics.

Further information on the subject of conversion tracking procedures and data protection from Google can be found under the following link:

http://www.google.de/policies/privacy/

  1. Use of Google Analytics

We at getvuel use the web analysis service Google Analytics from Google Inc. By using cookies, we can use Google Analytics to precisely evaluate your surfing behaviour on our website. All data about your usage behaviour that is generated by the cookie is generally sent to and stored on one of Google's servers in the United States of America. If IP anonymization is activated, Google will abbreviate your IP address if it is located in one of the member states of the European Union or another contracting state that is included in the Agreement on the European Economic Area.

Only in certain cases is the user's IP address sent in full to the Google server and then shortened. Google uses the information collected to make statements about user behaviour, to compile reports on the activity of the website or to interpret other facts regarding the use of the website. The IP addresses collected by Google Analytics are combined with other data generated by Google. As already mentioned, you can prevent cookies from being saved with the correct settings in your browser. Please note, however, that the options for using our website may be limited if cookies are refused. If you do not agree to the collection and use or processing of your data, which are collected by the cookie, you can prevent this by downloading and installing the following plug-in: http: // tools. google.com/dlpage/gaoptout?hl=de.

  1. Social media online presence on Facebook and Instagram

In order to improve communication between us, our customers, and interested parties, we are actively represented in various social networks. We share content with you about various products and current special offers. If you access our social media online presence, the resulting data can be used for advertising and market research purposes. For this purpose, user profiles are created that are saved under a pseudonym. These profiles form the basis for the targeted placement of advertising inside and outside the respective platform, which could match your interests. For this reason, cookies are generally stored on the device you are using, which determines the behaviour and interests of the users. The facts are based on Article 6 Paragraph 1 lit. Art. 6 para. 1 lit. a GDPR determines the basis for data processing if you are asked for your consent by the providers of the social media platforms to process your data. This could be done, for example, by requesting a tick in a checkbox provided for this purpose. The headquarters of the respective social media platform is crucial. If this is in the USA, an adequacy decision in conjunction with the European Commission applies. This decision is based on the EU-US Privacy Shield. If you want to see a current certificate for a specific company, you can find it here.

You can find out all information about the processing and use of the data collected by the provider, options for contacting us and any rights and options for setting the safeguarding of your privacy, and especially your options for objection, under the following listed links to the data protection declarations of the respective providers. If you have any questions or suggestions on this topic, please feel free to contact us.

Facebook: https://www.facebook.com/about/privacy/

The processing of the collected data takes place on the basis of correspondence between all responsible parties according to Art. 26 GDPR, about which you can get an overview here:
https: //www.facebook .com / legal / terms / page_controller_addendum

Instagram: https://help.instagram.com/519522125107875
Opposition option:
Facebook: https: // www. facebook.com/settings?tab=ads
Instagram: https: //help.instagram.com / 519522125107875

  1. Contact options and your rights

As a person concerned, you can make use of the rights listed here:

  • According to Art 15 GDPR, the right to request conditional information about the personal data we have;
  • According to Art. 16 GDPR, the right to an immediate correction of incorrect or incomplete information about your personal data, which is stored by us;
  • According to Art.17 the right to the deletion of all your stored personal data, insofar as at least one of these criteria does not apply:
    • When exercising the right to freedom of expression and information;
    • As a basis for fulfilling legal obligations;
    • For reasons of public interest;
    • For the enforcement, exercise or defence of legal claims
  • According to Art. 18 SDGVO to demand the right to a processing restriction of your personal data, insofar
    • Validity of the data is denied by you;
    • The processing is legal, but you refuse to correct it;
    • The data is no longer required for us, but you request it for the enforcement, exercise or defence of legal claims or
    • You have filed an objection to the processing in accordance with Art. 21 GDPR;
  • According to Art. 20 GDPR, you have the right to request the personal data you have made available to us in an appropriate format for delivery to or disclosure to responsible third parties
  • According to Art. 77 GDPR the right to lodge a complaint with a supervisory authority. The supervisory authority can be freely chosen by you, usually, a supervisory authority of your individual residence, place of work or company headquarters is consulted.

You can use our imprint or the contact options provided by us to find out about the determination and processing of your personal data stored with us, their authorization, reservation or deletion as well as any forms of consent or objection to certain uses of your data.

Epilogue

Changes in our business activities and legal situation mean that we will continuously adapt and update the data protection conditions of getvuel in the future.

End of the data protection declaration.